Bridging the Gap Enterprises is committed to providing services in a manner that is respectful, transparent, and accountable to the youth, families, schools, and organizations we work with. Anyone receiving our services has the right to raise a concern without fear of retaliation.

How to file a grievance

Concerns may be submitted in writing, by phone, or in person at our Compton office. You may file a grievance yourself, or a parent, guardian, or advocate may file one on your behalf.

What happens next

All grievances are acknowledged in writing. We review each concern, speak with the people involved, and provide a written response within the timeframe set out in our policy.

If you are not satisfied

If our response does not resolve the concern, you may escalate it to the contracting agency overseeing the service you received. We will provide that contact information on request.

Contact

327 W Compton Blvd, Compton, CA 90220

(310) 627-9029